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Spinnaker Resorts in Ormond Beach, Florida - Did not receive vacation package by email

I was supposed to receive a vacation package by email and they never sent it but they build my card
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Review
#1338704 Review #1338704 is a subjective opinion of poster.
Service
Spinnaker Resorts Vacation Package
Reason of review
Problem with delivery
I'm experiencing harassment from Spinnaker's marketing division. They call daily, claiming that I need to use my vacation package (that we already used). We've asked numerous times to be taken off the list. We even visited Hilton Head, participated in the presentation...
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1 comment
Anonymous
#1652184

I too am harrassed daily. From multiple area codes..

all related to Spinnaker.. I gave them money once and had to jump through all hoops to cancel and get it back.. I just had two small babies and we're trying to buy a farm, we absolutely aren't planning to travel or buy a time share..

this might've been something I'd consider someday, but after 2-3 calls a day with me always politely asking to be removed, they continue to call and sometimes even hang up on me ! I will never give this company business.

Review
#1336255 Review #1336255 is a subjective opinion of poster.
Service
Spinnaker Resorts Vacation Package Booking

Spinnaker Resorts - Info on unit bedding

4.5
Details
We would love to be able to purchase the same type of king size mattress that's used in the units at Bluewater for our home. Could you tell us the brand and model or if even available to public. Appreciate it. Fred & Melissa Fahrenbruch
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Review
#1334333 Review #1334333 is a subjective opinion of poster.
1.2
Details
We paid for package and was given royal floridian address.They told us we had to go to welcone center.Filled out papers then where told we had to stay at bestwestern casillo del sol.a old run down olace you can get romms 62.00 a night .They moved us to three diffrent...
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Review
#1331520 Review #1331520 is a subjective opinion of poster.
Service
Spinnaker Resorts Royal Floridian Resort Vacation Package
Reason of review
Bad quality
5.0
Details
We stayed in a 1 BR Deluxe Condo Friday 8/10 for 2 nights checking out Sunday morning. We agreed to attend a "tour" and sales pitch for a time share with the promise of a $150 refund on our current stay which the lady on the phone had already discounted cheaper than...
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1 comment
Anonymous
#1644128

Agreed, my experience in multiple time share presentations over the past 30 years. Majority of sales people very good and not deceptive.

Never expected to necessarily profit.

Do expect Spinnaker properties to be maintained and clean. So far that is what I have seen in 17 years.

Review
#1328338 Review #1328338 is a subjective opinion of poster.
Service
Spinnaker Resorts Vacation Package
Reason of review
Good customer service
We were notified a few days before we arrived that we would be in a room with two queen beds, a fridge, and a microwave after being led to believe we would have a king suite with a kitchen, washer, dryer, etc. We tried to change it and we were told that had we arrived...
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Review
#1328033 Review #1328033 is a subjective opinion of poster.
Service
Spinnaker Resorts Timeshare Selling
We've experienced a couple of hard sell type presentations over 10-15 years ago, but must say our recent experience was a pleasure, thanks to our assigned sales rep, Coop. He was very easy going, explained all the advantages of timeshare investment and additional...
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Review
#1322634 Review #1322634 is a subjective opinion of poster.
Service
Spinnaker Resorts Sales Representative
Reason of review
Good customer service
1.0
Details
In December 2017 was given 2 Cruise vouchers for a future cruise When I contacted ETTIS, I was told to fill out the voucher form and submit it with $50.00 fee and then to contact them in August 2018 for a December 2018 cruise Called today (August3, 2018) and was told...
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Review
#1320448 Review #1320448 is a subjective opinion of poster.
Service
Spinnaker Resorts Vacation Package
Cons
  • Scam they are pulling
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution
Tags
  • Scam Alert
1.0
Details
ON FEB. 8, 2013 WE PURCHASED A PACKAGE FOR A 2 NIGHT STAY IN BRANSON, MO WITH 4 SHOW TICKETS AND A FOOD VOUCHER OF $30. THIS WAS DONE IN WICHITA, KS AT THE HOME SHOW. WHEN TRYING TO REACH THEM TO MAKE THE RESERVATIONS, THEY SAID THEY HAVE NO RECORD, BUT I HAD A YELLOW...
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1 comment
Anonymous
#1531599

Similar happening to me only it was a phone sale for 4 nights in Branson at a resort. Turned them in to Missouri Attorney General.

Few weeks ago I got a check in the mail from Spinnaker for $160.00.

No letter or reason. I am thankful and won't buy over phone ever.

Review
#1314411 Review #1314411 is a subjective opinion of poster.
Service
Spinnaker Resorts Vacation Package
Cons
  • Customer service--very poor with no resolution
Reason of review
Not as described/ advertised
Loss
$139
Preferred solution
Full refund
2.5
Details
We purchased a timeshare in Dec. 2017 in Branson, Mo. They gave us a certificate for a special deal if we used it within a year but must not call before 90 days of requested stay. I called them (87 days) to request a stay in October 2018. They said sorry there were no...
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1 comment
Anonymous
#1525753

How much time did you request ? Get aways are different.And did you? Or you should call the actual person who sold you your timeshare.Theyre the ones that will get you what you need.

Review
#1311864 Review #1311864 is a subjective opinion of poster.
Service
Spinnaker Resorts Vacation Ownership
Reason of review
Not as described/ advertised