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I purchased the package asi selected Myrtle Beach. I booked my dates and got my flight arranged. My travel companion noticed a few weeks before that we were not scheduled to be in Myrtle Beach but 4 hours away. I had to rebook flight. Not happy. I will be there in a...
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#1069803
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I bought this package a year ago, June 2016 and tried to book at that time for October 2016 ( summer is not an option with this $349.00 package) but October was booked. I would have to book the third week in Nov. or later. So I wait until now, today and call again but...
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We went down to Hilton Head, SC on a timeshare deal. About everything was a lie!!!!!!! But the weather was good. They told us e were guaranteed a two bedroom condo- got a hotel room overlooking the parking lot. We were told we would have breakfast- donuts. When we got...
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#1060634
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Spinnaker Resorts Customer Care Review

Spinnaker Resorts
#1005546
1.0
Details
Agree that they use deceiving tavtics not honest cannot contact sales rep after one day after purchasing tried to cancel within 24 hours but no deal confirmation email contains many other exclusions hidden fees which were not mentioned in so called recorded conversation
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Billing Practices
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Exchange, Refund and Cancellation Policy
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Spinnaker Resorts Vacation Package Booking Review

Spinnaker Resorts
#1004483
1.0
Details
We,purchased a package from Spnnaker and when we called to book Nathan told us that he would call us back in two weeks to book. He never called. We called and were told everything was booked for Ormond Beach. They overbook and then take your money. Spinnaker resorts scam and rip off consumers. Beware!
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Value for money

Spinnaker Resorts Customer Care Review

Spinnaker Resorts
#917421
I wish I had researched spinnaker before giving them $358. They lied to me about every aspect of the "deal" they offered. The phone number to customer service goes to a recording every time. I have left my name & number more than a dozen times and e-mailed them. I'm convinced there is no such person, it's a total scam.
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Time Share And Incentives Review

Spinnaker Resorts
#902249
1.1
Details
Awful!!!!! The people LIED more than once and were most unapologetic. People in town don't trust them- businesses won't accept their "free" dining vouchers because they are afraid they won't be reimbursed. LOAD OF ***. Don't visit them or be finagled by their used car salesmen wranglers.
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Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Price Affordability
Quality of Accommodation
Quality of Food
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Value for money
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The presentation appeared legit and professional in comparison to a family timeshare we already use. The Sales manager Jim Jacobs assisted mostly with our decision making and made promises to assist us later after purchase. He gave specific instructions as to when to...
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I didn't like
  • Scam people
  • False advertisement
  • Dishonest business practices
#1057583
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Get scammed from the minute you walk in the door The place is being run worse than a Third Class Secondhand Car dealership If it sounds to good to be true, then its *** Do not let them try and sell your existing timeshare----it will never happen, they are not...
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1.8
#1054375
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I bought back in 2014 a package deal could not find the time to go so I let it lapse they extended it for another year still could not find the time to go so I lost it but they kept calling me back telling me I shouldn't let it go they finally talked me into buying it...
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ginger0602_40
ginger0602_40

They promised us free cruise, The voucher were good only if I paid the port charges and they were charging more for that then if I would have booked the cruise with the cruise...

1.2
#1050041
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the entire process from the time you try to check in until you are smart enough to check out of the DUMP(S&R resort) no time share, no beach, no cruise and no food. everything you are told from the time you pick the phone up until the time you get to time share sales...
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1.0
I liked
  • Leaving
I didn't like
  • Losing 3 days time and gas and hotel expences
  • Scams
  • Lies i was told
#1040393
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We were staying in Daytona for our vacation at our regular vacation spot. A salesperson approached us on the beach and said if we come down to view the south tower recently built we would $100 dining card. There was no mention that this was a timeshare sales gimmick....
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myke01
myke01

very true, I love HGVC they treat you right and always a great stay.n

1.3
#1037736
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Well I recently spent my spring break here (Daytona) and the customer service was great but my children were greeted by rascial slurs from other guest! It's was baffling to me seeing as though we paid great money to be here. Outside of that the town seemed runners down...
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Anonymous
Disgusted

Your toilet comments are disgusting. Classless.

Anonymous
Anonymous

Why post a complaint about the resort when you say the customer service was great? It's not their fault other guests were jerks. Newsflash: just because you pay "good money"...

4.1
#1033129
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I have read some of the complaints below and mine is very much the same. Spinnaker is sales people sell broken promises. I have a signed contract for my purchase but it will not be honored. I have contacted the attorney general of Florida and the better business bureau...
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3.1
#1028159
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