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Get scammed from the minute you walk in the door The place is being run worse than a Third Class Secondhand Car dealership If it sounds to good to be true, then its *** Do not let them try and sell your existing timeshare----it will never happen, they are not...
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1.8
#1054375
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I bought back in 2014 a package deal could not find the time to go so I let it lapse they extended it for another year still could not find the time to go so I lost it but they kept calling me back telling me I shouldn't let it go they finally talked me into buying it...
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1.2
#1050041
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the entire process from the time you try to check in until you are smart enough to check out of the DUMP(S&R resort) no time share, no beach, no cruise and no food. everything you are told from the time you pick the phone up until the time you get to time share sales...
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1.0
I liked
  • Leaving
I didn't like
  • Being lie to and taken advantage of
  • Scams
  • Losing 3 days time and gas and hotel expences
#1040393
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Spinnaker Resorts Customer Care Review

Spinnaker Resorts
#1005546
1.0
Details
Agree that they use deceiving tavtics not honest cannot contact sales rep after one day after purchasing tried to cancel within 24 hours but no deal confirmation email contains many other exclusions hidden fees which were not mentioned in so called recorded conversation
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Billing Practices
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Exchange, Refund and Cancellation Policy
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Spinnaker Resorts Vacation Package Booking Review

Spinnaker Resorts
#1004483
1.0
Details
We,purchased a package from Spnnaker and when we called to book Nathan told us that he would call us back in two weeks to book. He never called. We called and were told everything was booked for Ormond Beach. They overbook and then take your money. Spinnaker resorts scam and rip off consumers. Beware!
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Value for money

Spinnaker Resorts Customer Care Review

Spinnaker Resorts
#917421
I wish I had researched spinnaker before giving them $358. They lied to me about every aspect of the "deal" they offered. The phone number to customer service goes to a recording every time. I have left my name & number more than a dozen times and e-mailed them. I'm convinced there is no such person, it's a total scam.
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Time Share And Incentives Review

Spinnaker Resorts
#902249
1.1
Details
Awful!!!!! The people LIED more than once and were most unapologetic. People in town don't trust them- businesses won't accept their "free" dining vouchers because they are afraid they won't be reimbursed. LOAD OF ***. Don't visit them or be finagled by their used car salesmen wranglers.
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Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
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We were staying in Daytona for our vacation at our regular vacation spot. A salesperson approached us on the beach and said if we come down to view the south tower recently built we would $100 dining card. There was no mention that this was a timeshare sales gimmick....
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myke01
myke01

very true, I love HGVC they treat you right and always a great stay.n

1.3
#1037736
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Well I recently spent my spring break here (Daytona) and the customer service was great but my children were greeted by rascial slurs from other guest! It's was baffling to me seeing as though we paid great money to be here. Outside of that the town seemed runners down...
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Anonymous
Disgusted

Your toilet comments are disgusting. Classless.

Anonymous
Anonymous

Why post a complaint about the resort when you say the customer service was great? It's not their fault other guests were jerks. Newsflash: just because you pay "good money"...

4.1
#1033129
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I have read some of the complaints below and mine is very much the same. Spinnaker is sales people sell broken promises. I have a signed contract for my purchase but it will not be honored. I have contacted the attorney general of Florida and the better business bureau...
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3.1
#1028159
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Bought a Hilton Head 3 night stay for $298. Being told over the phone that there are no blackout dates, even weekends and holidays and that we would be staying at the beautiful Bluewater Resort, I bought it. 5 hours after booking, I receiving a confirmation letter. On...
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Anonymous
Anonymous

Did you ever get a refund? Just starting cancelation process

1.0
#1013312
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I’m sorry this is so long. If you’ve read other comments, you could skip to the last paragraph for my recommendations. About a year ago, we received a cold call offering 5 day/6 night stay in Branson, MO for $350. Final cost was $448 because we took the Travel...
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Anonymous
Anonymous

Thanks for the review, they called me & put on the pressure. Of course they wanted a credit card, to which I said no & the supposed Manager argued until I hung up. What a joke

Anonymous
Bre

Very good description.Thank you for sharing your experience. I am trying to decide on writing off my "purchase" and not going. Same as you,I had a weak moment, and got suckere...

#1005371
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I bought the package offered and have been trying ever since to book a vacation. They never have any availability. They have called me twice. January, 2016 and January 2017, both times with a few dates in february but no weIekends. I have called them in april, may,...
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Anonymous
Anonymous

I just booked on Monday for April 7. You should call now.Shakela Ext. 87332

1.3
I liked
  • Description of the package
I didn't like
  • That they were unable to book me and i have not received my trip
  • Being scammed
#992771
Reply to reviews
For the past 4 years we have been paying on a resort week as a primer customer. We pay $500.00 per month plus the 900.00 per year maintenance fee. Every time we call to reserve our stay we are told it is booked and we can now only stay at 1 resort. So when the sales...
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5.0
I didn't like
  • And sales people are not fourth comming
#989111
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