2.6
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
0 comments

Saleman stated perks with the purchase of our timeshare that are not available. He sold me lies and deceit.

I needed to sell my timeshare back to Spinnaker, which they said I could after 6 months, they lied...they are not willing to work with me at all. I have been diagnosed with a terminal illness and need to sell back my timeshare...Wishing I would have never of bought this. Sold incorrect information from the get go...I've tried using the timeshare only 3 times, I can't seem to get the room I need at the time I would prefer.

They constantly tell me "No rooms available", but then I can go online and purchase the room without being a member, for just a few dollars more..This is not fair. Not good business practices...I do not recommend buying a Condo/timeshare from Spinnaker resorts of Florida...

Product or Service Mentioned: Spinnaker Resorts Timeshare Selling.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $12000.

Preferred solution: for Spinnaker to take back my timeshare. You aren't losing any money I've paid over 11,000 dollars already..

I liked: Location.

I didn't like: Being lied to, Or being mislead in the sell of our property.

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