I have owned at Ormond Beach for 12 years. Usually rent my 2 bedroom unit out to friends or family about every year. It's always difficult to get a "good" (desirable) week, but have never tried to use the "floating" 2nd week that I can book only 2 weeks prior to using...Read more
We bought a timeshare from Spinnaker, the sales people just lie to you and don't explain it right. They told us we only need to call 30 days before our date to make reservations. I called 4 months before, and guess what? They told us they are fully booked and next...Read more
After being contacted through referral from a friend I purchased a 3 or 4 day "vacation" at their HiltonHead resort. The sales team consisted of 3 people. The first said we could bring a pet, the second didn't say anything about a pet, the third closed the sale and...Read more
They have been flooding my land line with phone calls and they all come with a caller ID number in my area code so I think it is a local call. Phone numbers are always different and listed in random people's names. When I redial the number it always says, "This number...Read more
Thank you for this review and all the others about Spinnaker's Resorts. I received a call that we could vacation on a 7 day cruise for up to 8 people as a gift for sitting through a 90 minute presentation at 1 of 3 locations for $199.00. I bought into it but gave...Read more
We are present owners unable to speak with ANY company representative with the exception of the reservation desk. They will transfer your call to an automated menu, where you are instructed to leave your message and contact information and someone will return your...Read more
Just got home from Spinnaker hotel, was suppose to be queen size beds they gave us double, took luggage to door and loaded up on cart to be told no elevator! Lets get with the times you need to improve this place! Was told we would get a extra 20.00 for friend taki g...Read more
New Waterford, Ohio
I purchased a second vacation package from this resort when they called ME! After several failed attempts to schedule the vacation I was told I can't use the package for a year and not in the summer. After I stated I was given false information I was told it's in the...Read more
Very rude sales people who tried to force us into buying timeshare. Not a fan of pressure sales and having to decide right that minute without thinking about it. We were told we would be in a condo and ended up in a musty smelling hotel. Don't waste your time or money...Read more
My wife and I have had a Spinnaker T/S since 1993. We purchased a week in Hilton Head that year at a sales presentation, and had always been happy with our ubit and the service. Approx. 4-5 years ago we upgraded to unit at Waterside, same week, bigger unit, bigger...Read more
Maintenance Fee Review
French quarters in branson mo. They send my maintenance fees to different address and charge me a fee When i explain the mix up with manager they were very rude and stated i gave them the address they dont care about you once you paid over ten thousand never buy into a place that dont care about their owners.
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