A WARNING FOR ANYONE GOING TO HILTON HEAD ISLAND...DO NOT STAY AT THE Spinnaker Resorts Players Health and Racquet Club!!!!It is not worth whatever they promised you for the timeshare presentation.
I was supposed to stay here last summer until my self ( pregnant at the time) my 1 year old and my husband all got sick from spending a few hours in a room that was contaminated with MOLD! we even had to go to the hospital from the exposure. the company tried to make us sign a contract saying i wouldnt tell anyone about what happened and in return they would give us a third of the cost of the hotel we had to book last minute when we were kicked out of the S.R for complaining!! we didnt sign the contract and can';t believe SPINNAKER RESORTS wants to hide how they treated a pregnant person and a baby!!
BEWARE!!! we also never even got our money back that we payed to stay at the S.R even though we never stayed a night because they kicked us out!!
the front desk was rude and when i expressed my concern for my families safety they said "if you really cared about your family you would just leave and go home".....we lived 8 HOURS AWAY.that wasnt an option!!
More Review Details
|Quality of Food|
|Facilities and Services|
|Value for money|
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
|Quality of Accommodation|
What I liked
What I disliked
- Being pregnant and being treated by employees so badly
- Dishonest business practices
- Getting sick from mold exposure
- 1 year old getting sick
- Husband getting sick
- Reason of review:
- WAS SICK FROM MOLD EXPOSURE
- Preferred solution:
- Let the company propose a solution
- Review category
- Hotels and Resorts
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