Not resolved

A WARNING FOR ANYONE GOING TO HILTON HEAD ISLAND...DO NOT STAY AT THE Spinnaker Resorts Players Health and Racquet Club!!!!It is not worth whatever they promised you for the timeshare presentation.

I was supposed to stay here last summer until my self ( pregnant at the time) my 1 year old and my husband all got sick from spending a few hours in a room that was contaminated with MOLD! we even had to go to the hospital from the exposure. the company tried to make us sign a contract saying i wouldnt tell anyone about what happened and in return they would give us a third of the cost of the hotel we had to book last minute when we were kicked out of the S.R for complaining!! we didnt sign the contract and can';t believe SPINNAKER RESORTS wants to hide how they treated a pregnant person and a baby!!

BEWARE!!! we also never even got our money back that we payed to stay at the S.R even though we never stayed a night because they kicked us out!!

the front desk was rude and when i expressed my concern for my families safety they said "if you really cared about your family you would just leave and go home".....we lived 8 HOURS AWAY.that wasnt an option!!

I didn't like: Being pregnant and being treated by employees so badly, Dishonest business practices, Getting sick from mold exposure, 1 year old getting sick, Husband getting sick.

Review #856519 is a subjective opinion of a user.

1.2
Price Affordability
Quality of Food
Quality of Accommodation
Facilities and Services
Staff
Billing Practices
Diversity of Products or Services
Location
Exchange, Refund and Cancellation Policy
Customer service
Value for money
Cleanliness
Website
Reason of Review / Monetary Loss WAS SICK FROM MOLD EXPOSURE / Not specified
Preferred solution Let the company propose a solution

Had an Experience with Spinnaker Resorts?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like