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1.0
Details
Spinnaker Resorts - SCAM!!!!!
Spinnaker Resorts - SCAM!!!!!
Spinnaker Resorts - SCAM!!!!!
Spinnaker Resorts - SCAM!!!!!
Spinnaker Resorts - SCAM!!!!!
Spinnaker Resorts - SCAM!!!!!
Spinnaker Resorts - SCAM!!!!!
Spinnaker Resorts - SCAM!!!!!
Spinnaker Resorts - SCAM!!!!!
Had book to go see a presentation at Spinnaker Resort, and for some reason was not able to stay there they had put me 15 minutes down the road and a run down hotel. Which I've added photos. This has cost me a total of $427 for this presentation this is supposed to be a...
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11 comments
Anonymous
#1706685

I just think that units in Ormond beach might be cleaner than those in South Carolina end!

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Review
#1261351 Review #1261351 is a subjective opinion of poster.
Service
Spinnaker Resorts Spinnaker Resorts Vacation Ownership
Reason of review
Bad quality
Resolved
3.0
Details

Update by user Oct 26

I was satisfied with our end result, enjoyed the 3 night stay, and felt I received value equal to my money spent.

Original review posted by user Oct 26

I was contacted by phone with an offer to visit Spinnaker resort in Hilton Head Island, SC. We have enjoyed shipyard resort in the past and I was intrigued....
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Review
#1691258 Review #1691258 is a subjective opinion of poster.
Service
Spinnaker Resorts Timeshare Selling
Pros
  • Property itself
  • Resort property itself
Cons
  • Marketing group selling timeshare tours for spinnaker
Reason of review
Not as described/ advertised
Featured
1.0
Details
Spinnaker Resorts - TERRIBLE!

Update by user Oct 20

And they said the trip would be free. Fred Lawrence did.

They charge a booking fee of $150 for each condo reserved and condo fees starting at $199 & up. SO FREE IT IS NOT!

Update by user Oct 20

This was the first weekend in August 2019. The 3rd of August 2019 is when I checked in on Friday...

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1 comment
Anonymous
#1771453

Well gramps maybe you should have waited until the condo was secure before promising your grandchildren a trip such as that. Unless you could afford to pay for it out of pocket.

It's 2019... people LIE to make whatever money they can.

You're the type to fall for email and phone scams. Educate yourself before someone comes along and wipes you out financially.

Review
#1685180 Review #1685180 is a subjective opinion of poster.
Service
Spinnaker Resorts Customer Care
Pros
  • Bugs in room too
  • Zero pros
Cons
  • Them not keeping their word
  • Not giving me what i was promised a condo for 8
Reason of review
Not as described/ advertised
Preferred solution
I want the 3 bedroom condo that I was promised with oceanfront. I promised my grandchildren a trip to Florida in June of 2020 and that is what they should give me!!!
Tags
  • Time Shares

Spinnaker Resorts in Hilton Head Island, South Carolina - Bad experience

1.0
Details
On initial sales call that lasted over a half hour, they started at a high cost after repeatedly saying no they came down to $150 for 3 nights at Hilton Head. When they went over the last questions I answered yes when they asked my income over $45000 that was not discussed in the long sales call. Now when I tried to book my stay they asked again and I said No and told them my real income. Bottom line they cancelled my trip and refused to return my money. That's fine as their web site is terrible and it's worth $150 not to be harassed for 2 hours. They should state their income and other qualifications at the BEGINNING of the call to save all the time listening to them reduce the cost after each NO, I'm not interested.
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Review
#1671743 Review #1671743 is a subjective opinion of poster.
Cons
  • And sales people are not fourth comming
Reason of review
Pricing issue
Loss
$150
Preferred solution
Full refund
Tags
  • deceptive agents
1.0
Details
Salesman lied about pet friendly policy of the Ormand Beach, Fl. property. Lied about reservation policy and promised i could attend the sales presentation any time in September...not available when i called reservations. Check out the property on various websites like...
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Review
#1588927 Review #1588927 is a subjective opinion of poster.
Service
Spinnaker Resorts Timeshare Selling
Reason of review
Poor customer service
Loss
$329
Preferred solution
Full refund
1.0
Details
After numerous phone calls to try their wonderful resort for the low low price of $299.00 with added bonuses of a $100.00 cashiers check, $100.00 in dining vouchers, and a free cruise for 7 days, I was talked into it. First the resort was fine, it was for 4 days 3...
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Review
#1570529 Review #1570529 is a subjective opinion of poster.
Service
Spinnaker Resorts Vacation Package
Reason of review
Not as described/ advertised
Loss
$1500
Preferred solution
Deliver product or service ordered
After my husband was diagnosed with dementia, I contacted Spinnaker Resorts to let them know we would no longer be able to use the timeshare we'd never been able to use. It is payed off, so they could easily resell it. I was told to send medical documentation of my...
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Review
#1554276 Review #1554276 is a subjective opinion of poster.
Service
Spinnaker Resorts Vacation Ownership
Reason of review
Return, Exchange or Cancellation Policy
We took over two Spinnaker timeshares from a veteran friend who has Parkinson's and Lewy Body Dementia. We wanted to help him. Now, my husband has been diagnosed with a similar, devastating dementia. We contacted Spinnaker Resorts and let them know our problem and...
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Review
#1550740 Review #1550740 is a subjective opinion of poster.
Service
Spinnaker Resorts Vacation Ownership
Reason of review
Return, Exchange or Cancellation Policy

Spinnaker Resorts - Rude salesperson

Received a call and i proceeded to tell salesman that i wasnt interested unless it was free because i had already investested $199 to this company. His response to me was Salvation wasn't free. True statement but if you are dealing with public, customer service, that is truly not a response. I am terribly offended by the statement. My call came from a Savannah, Ga number (912) 200-5476 @ 9:50 a.m. on 5/31. Apparently there needs to be more training. I know you can determine who made the call. That person is Torally Out of Order and doesnt not make your company look good. Im sharing this experience with others.
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Review
#1547075 Review #1547075 is a subjective opinion of poster.
Service
Spinnaker Resorts Sales Representative
Reason of review
Poor customer service

Spinnaker Resorts - Sweepstakes mishap

1.0
Details
So I won a free trip for the 3night 4 day get away in Branson with the $25 local restaurant voucher and the $50 entertainment voucher. When I signed up it said I had to be 18 or older. When I got the call from the resort she said I disqualified because I'm 22 and you have to be 28-75 years of age. That's not fair to me because that's false advertising & I feel I should be accommodated because the rules on the sweepstake said I had to be only 18. I spoke with Kim and she immediately disqualified me. I don't think it's fair at all and I want to know what can be done
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Review
#1547000 Review #1547000 is a subjective opinion of poster.
Product
Spinnaker Resorts Sweepstakes
Reason of review
Not as described/ advertised

Contact Spinnaker Resorts Customer Service

Mailing Address:
Spinnaker Resorts Corporate Headquarters
35 DeAllyon Avenue
Hilton Head Island, South Carolina 29928
United States
Phone:
(877) 842-3201
All Spinnaker Resorts Contacts

Spinnaker Resorts Products and Services Reviews

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Spinnaker Resorts - Not buying? Prepare to be scorned.

2.4
Details
We had to go to the sales presentation as part of a vacation we purchased. We've done this before and it was all standard up until the point we indicated we weren't going to buy. Won't go into detail, but suffice it to say that the salesman decided to make us look like idiots. I can handle a high pressure sales pitch, but this was over the top.
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Review
#1538090 Review #1538090 is a subjective opinion of poster.
Service
Spinnaker Resorts Timeshare Selling
Reason of review
Bad quality