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Bought a Hilton Head 3 night stay for $298. Being told over the phone that there are no blackout dates, even weekends and holidays and that we would be staying at the beautiful Bluewater Resort, I bought it. 5 hours after booking, I receiving a confirmation letter. On...
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Anonymous
Anonymous

Did you ever get a refund? Just starting cancelation process

1.0
#1013312
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I’m sorry this is so long. If you’ve read other comments, you could skip to the last paragraph for my recommendations. About a year ago, we received a cold call offering 5 day/6 night stay in Branson, MO for $350. Final cost was $448 because we took the Travel...
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Anonymous
Anonymous

Thanks for the review, they called me & put on the pressure. Of course they wanted a credit card, to which I said no & the supposed Manager argued until I hung up. What a joke

Anonymous
Bre

Very good description.Thank you for sharing your experience. I am trying to decide on writing off my "purchase" and not going. Same as you,I had a weak moment, and got suckere...

#1005371
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I bought the package offered and have been trying ever since to book a vacation. They never have any availability. They have called me twice. January, 2016 and January 2017, both times with a few dates in february but no weIekends. I have called them in april, may,...
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Anonymous
Anonymous

I just booked on Monday for April 7. You should call now.Shakela Ext. 87332

1.3
I liked
  • Description of the package
I didn't like
  • Being scammed
  • That they were unable to book me and i have not received my trip
#992771
Reply to reviews

Spinnaker Resorts Vacation Package Review

Spinnaker Resorts
#901349
5.0
Details
We went to Hilton Head Spinnaker resorts in April.wonderful people.my Ga friend purchased a time share with them.Margarette answered all of our questions.she took uo to breakfast the next day.The food was awesome.their hospitality was grand.we still have another week end left over.cant wait to use it
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Cleanliness
Customer service
Exchange, Refund and Cancellation Policy
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Staff
Value for money

Spinnaker Resorts Vacation Package Review

Spinnaker Resorts
#900025
4.1
Details
So far good experience. Steve column was our representative and very direct,friendly and followed up as suggested. Very pleased with service.
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Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
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Quality of Food
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Value for money
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Spinnaker Resorts Customer Care Review

Spinnaker Resorts
#897100
Used Royal Floridian at Ormond beach. While the stay was nice. I did not appreciate the resorts attempt to strong-arm me into their timeshare. They seemed very confused as to why I refused to comply to their little game. I wasted two hours listening to their pitch. Afterwards realizing what a muck they were running.
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Spinnaker Resorts Vacation Package Review

Spinnaker Resorts
#892464
1.0
Details
They called me back in March supposedly gave me a good price of $388 for 3 nights and $100 Visa and $100. Well i go online to trip advisor and its $79 A night & thry charging me $130. For an old resort with old tvs no put put no nothing but a pool and all rooms have that. I told them i want the price they give everybody else not the upped price because they think im rich. They got me for $140.00.
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Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
For the past 4 years we have been paying on a resort week as a primer customer. We pay $500.00 per month plus the 900.00 per year maintenance fee. Every time we call to reserve our stay we are told it is booked and we can now only stay at 1 resort. So when the sales...
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5.0
I didn't like
  • And sales people are not fourth comming
#989111
Reply to reviews
Spinnaker is a timeshare company that doesn't honor it's commitment, only cares about money not the consumer, Spinnaker acquired the timeshare we had in Branson, The French Quarte,I say had because we refuse to pay any more maint fees after they took away our reason...
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1.2
I didn't like
  • Scam people
  • Deceitful business practices
  • Dishonest lying company
#982269
Reply to reviews
I was promised three choices, a cruise with all inclusive meals and drinks, a voucher to spend on the cruise. And they were extending the cruise. I could also have a vacation in Florida, but now all I am seeing are HILTON HEAD, and I really have no desire to go there....
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Anonymous
Alex

Were you able to go on your cruise?

#981932
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SENT ALL THIS TO SALES DEPARTMENT AND NO RESPONSE )(over 2 months ago) Spinaker Promise vs Actually delivered - received by owner Promised : VIP Conciege names of who to call Actual : Only received main call in number, large que , no benefit of multi unit ownership...
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Anonymous
Anonymous

Hello thank you for you review. I actually enjoyed my trip and time share presentation they put us in the Cottages and I was not disappointed. I ended up purchasing the righ...

Anonymous
Anonymous

We purchased Gold membership and were told getaway weeks would cost $199 (1BR), $299 (2BR), $399 (3BR), but actual costs are much higher, even off-season. No one at Spinnaker...

2.6
I liked
  • Barnson location
I didn't like
  • Lack of spinnaker branson response to emails
  • Sales promises and overall lack of value of ownership
#962998
Reply to reviews
Spinnaker Sales can be summed up sleazy liars. They tell you what you want to hear, lie about the great trading power their resorts have through RCI and Interval International, and put incredible pressure on you to commit quickly. They flatter you, make promises they...
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Anonymous
Anonymous

I am sorry if you feel that you made a mistake with purchasing a timeshare over 15 years ago. If you were expecting to obtain some sort of return on the money you spent in th...

#950865
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Spinnaker has multiple properties in its 3 locations. In Hilton Head they put you up at the musty, old and loud SR Hotel connected to headquarters and give you a tour of all 7 properties. In Ormond Beach and Branson, they put you up at a Hampton Inn or similar. The...
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Anonymous
Anonymous

Your a fantastic salesman!!? Especially for a co-CEO or a dying company that offers to take timeshares of peoples hands... People just do some research if you want out of you ...

1.0
#948660
Reply to reviews
In regards to a couple recent posts since they just *** me off they almost just made me yell scammers and hang up glad that I bit my tounge for a second and heard it out turns out they actually do send you out both an email confirmation and hard copy. The email one was...
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4.3
#944177
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