Spinnaker Resorts
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDont do it
- Zero pros
- False advertisement
- Scam people
- That i received no reply to my emails
Preferred solution: Full refund
Run away dont walk
My wife and I have owned at Spinnaker for about 10 years. We have enjoyed many of their properties and have met some wonderful well intentioned people along the way.
Sadly, Today is a bad day for the organization. Nearly every phone call to owner services is a disaster. Even paying maintenance fees can be a disaster. One year they badgered me for months saying I was late when in fact I was paid ahead one full year, as I always do.
I don't mind the badgering so much as the arrogance that accompanied it, that was unbearable. Lastly we upgraded our ownership on the recommendation of a salesperson who lied about every detail of the sale, he told us we were getting a premium 2 bedroom for a regular two bedroom. Well, there is no such thing and they simple stole 5,000$ I guess they needed the money more than we did. We reported it to Spinnaker and they responded "We don't care about something that happened several years ago" That response is irresponsible and would not happen at Marriot or Wyndham where owner care actually is focused on the owners.
Our experience has taught us to stay away from this company.
Some day perhaps they will get it right, I hope so. sincerely
Information on our timeshare Going through a divorce & I want my name off
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDon't ever buy a timeshare from any timeshare company!
- Zero pros
- All aspects of dealing with lying direspectful
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStay away from this company!
- Zero pros
- Bluewater
- False advertisement
Preferred solution: Let the company propose a solution
Hard sell at owner meetings. Do not attend unless you have money to burn.
- Sell timeshares
- Hard sell
Preferred solution: Let the company propose a solution
Resolved: TeleMarketing was a TOTAL LIE!
I was satisfied with our end result, enjoyed the 3 night stay, and felt I received value equal to my money spent.
I was very implicit that I would not be interested in staying in some hotel 10-15 minutes away, but at the resort. I was told that was not a problem and that I would also get a $150 check and $75 in dinning cash, a cruise and 4 nights at the resort and I paid $249.00. TOTAL CRAP! It was a nightmare making a reservation on the resort and then they cut my deal down to only a $50 check and 3 nights because it was not at the hotel.
This was completely opposite of what I was told.
We finally arrive at HHI and of course I'm still recalling the lies I was promised, but the actual presentation went fairly well. From the very onset I explained I had no interest in there offering and I never backed down on that assertion. The initial rep. Jesse brought in his manager and he was very pleasant, but he was also unable to show me the value of the offering.
We all shook hands after about 75 minutes and I received my $50 check and cruise and food vouchers. We cashed the check and spent the $$ at the Spinnaker resort. The Restaurant.com food vouchers are worthless basically as they all require $50 to save $25. Only about 25 restaurants listed in all of Atlanta and very few of them actually will accept the cards.
Maybe I'll use them at some point.
Still haven't attempted the cruise, but I'm pretty sure its a crock also.
My advice, pay for your vacation and stay away from anything associated with a timeshare experience. If you think its a deal, by from a reseller.
- Property itself
- Resort property itself
- Marketing group selling timeshare tours for spinnaker
Don't
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWalk away!! The sales pitches for short stays to see the resorts are full of lies.
- Nice resorts
Preferred solution: Full refund
Smoking policy
I need to find out exactly what the smoking policy is for Spinnaker.
Is smoking allowed?
Certain areas?
Not on private property?
Beach policy?
Please reply as soon as you can
Dont buy if you are poor or cheap
No, very rude
Bad experience
- And sales people are not fourth comming
Preferred solution: Full refund
Financial information on loan and association fees
Nice Vacation
- Things to do
- Price
- Good customer service
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How do I get rid of this timeshare
Good Luck. You don't. Your credit is ruined
Was told I could “give ” it back to them after my husband passed away