ZERO STARS. Employees at Spinnaker have ZERO ETHICS and NO ACCOUNTABILITY. They lure you in with false promises. Over a year ago, I bought two packages. There are 7 people in my household. I disclosed this to the representative from the very beginning letting her know...Read more
I was contacted by Spinnaker Resorts in June, 2015 and purchased a vacation "getaway" package from them. The package included (1) a trip to Hilton Head, SC, Ormond, FL or Bronson, MO; (2) a cruise to the Bahamas or Cancun; and (3) a trip to Myrtle Beach. I wrote down...Read more
I have been lied to and cheated out of all my hard earned money. I have prostrate tumors and my wife is bedridden and they call her continuously to get her to give them credit card info so they can steal more money. Ok just kidding around. The truth is buying a timer...Read more
Spinnaker Resorts - Ugh. STOP CALLING ME.
2nd call from them. Learned they are required to read 5 paragraphs before stopping. And, they won't stop. Beyond annoying. Politely explained that I WAS NOT INTERESTED multiple times. Guy wouldn't stop. Needed to hang up. Blame management. Leave me alone!
Staying in 724-A Palace View South Spinnaker's , Branson,Mo. - Booked in Oct. 2016, was forced to trade down to a 1 room, 4 occup. from our great Shawnee Pa. Resort in order to visit beautiful Branson, Mo. Was told to call back for upgrades back to a 2 bedroom 6 - 8...Read more
Spinnaker Resorts - Customer Service Good
Sharon Lewis was very kind & helpful to me on Aug. 26, 2017. Sharen sent email confirmation of my reservations & Travel Protection.
Spinnaker Resorts - Excellent customer service
I buy a vacation package from the company and I was told if I gave some referral I would be compensated and I never received anything. Time went by so I called another office and Sharon Lewis was the rep that heard and solved my problem you all need more reps like Ms Lewis. Thank you Ms Lewis for your help.
Telephone call ,pressure for money unwilling to sent written terms of agreement I hung up. Caveat a North Carolina call center scamming this great country. Do not believe these carnies.100 words to waste on these mountain scammers. The good thing they are employing...Read more
Congratulations to your staff for their professionalism. During my vacation package processing which began on Aug 9, I have had the pleasure of communicating with numerous professionals who have provided me with extended and positive help obtaining approval for my wife...Read more
Spinnaker Resorts - They made effort to hear my concern
I addressed my concern after my resort stay and Christopher Mosco went over and beyond to make sure I was satisfied. Glad he was able to make me as a Customer happy. BTW I enjoyed my stay while at Hilton Head Resort this year.
Do you have something to say about Spinnaker Resorts? What happened? What can we help you with?