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Spinnaker is a timeshare company that doesn't honor it's commitment, only cares about money not the consumer, Spinnaker acquired the timeshare we had in Branson, The French Quarte,I say had because we refuse to pay any more maint fees after they took away our reason...
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1.2
I didn't like
  • Deceitful business practices
  • Scam people
  • Dishonest lying company
#982269
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I was promised three choices, a cruise with all inclusive meals and drinks, a voucher to spend on the cruise. And they were extending the cruise. I could also have a vacation in Florida, but now all I am seeing are HILTON HEAD, and I really have no desire to go there....
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Anonymous
Alex

Were you able to go on your cruise?

#981932
Reply to reviews
SENT ALL THIS TO SALES DEPARTMENT AND NO RESPONSE )(over 2 months ago) Spinaker Promise vs Actually delivered - received by owner Promised : VIP Conciege names of who to call Actual : Only received main call in number, large que , no benefit of multi unit ownership...
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Anonymous
Anonymous

Hello thank you for you review. I actually enjoyed my trip and time share presentation they put us in the Cottages and I was not disappointed. I ended up purchasing the righ...

Anonymous
Anonymous

We purchased Gold membership and were told getaway weeks would cost $199 (1BR), $299 (2BR), $399 (3BR), but actual costs are much higher, even off-season. No one at Spinnaker...

2.6
I liked
  • Barnson location
I didn't like
  • Sales promises and overall lack of value of ownership
  • Lack of spinnaker branson response to emails
#962998
Reply to reviews

Spinnaker Resorts Vacation Package Review

Spinnaker Resorts
#901349
5.0
Details
We went to Hilton Head Spinnaker resorts in April.wonderful people.my Ga friend purchased a time share with them.Margarette answered all of our questions.she took uo to breakfast the next day.The food was awesome.their hospitality was grand.we still have another week end left over.cant wait to use it
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Cleanliness
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Exchange, Refund and Cancellation Policy
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Spinnaker Resorts Vacation Package Review

Spinnaker Resorts
#900025
4.1
Details
So far good experience. Steve column was our representative and very direct,friendly and followed up as suggested. Very pleased with service.
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Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Quality of Food
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Spinnaker Resorts Customer Care Review

Spinnaker Resorts
#897100
Used Royal Floridian at Ormond beach. While the stay was nice. I did not appreciate the resorts attempt to strong-arm me into their timeshare. They seemed very confused as to why I refused to comply to their little game. I wasted two hours listening to their pitch. Afterwards realizing what a muck they were running.
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Spinnaker Resorts Vacation Package Review

Spinnaker Resorts
#892464
1.0
Details
They called me back in March supposedly gave me a good price of $388 for 3 nights and $100 Visa and $100. Well i go online to trip advisor and its $79 A night & thry charging me $130. For an old resort with old tvs no put put no nothing but a pool and all rooms have that. I told them i want the price they give everybody else not the upped price because they think im rich. They got me for $140.00.
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Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
Spinnaker Sales can be summed up sleazy liars. They tell you what you want to hear, lie about the great trading power their resorts have through RCI and Interval International, and put incredible pressure on you to commit quickly. They flatter you, make promises they...
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Anonymous
Anonymous

I am sorry if you feel that you made a mistake with purchasing a timeshare over 15 years ago. If you were expecting to obtain some sort of return on the money you spent in th...

#950865
Reply to reviews
Spinnaker has multiple properties in its 3 locations. In Hilton Head they put you up at the musty, old and loud SR Hotel connected to headquarters and give you a tour of all 7 properties. In Ormond Beach and Branson, they put you up at a Hampton Inn or similar. The...
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Anonymous
Anonymous

Your a fantastic salesman!!? Especially for a co-CEO or a dying company that offers to take timeshares of peoples hands... People just do some research if you want out of you ...

1.0
#948660
Reply to reviews
In regards to a couple recent posts since they just *** me off they almost just made me yell scammers and hang up glad that I bit my tounge for a second and heard it out turns out they actually do send you out both an email confirmation and hard copy. The email one was...
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4.3
#944177
Reply to reviews
Got a call from local area code # and Bill Marable tried to tell me we had 'earned credit' with Spinnaker Resorts. Kept trying to sell me vac pkg .. actually got down to $199 plus vouches and credit cards. He then said he would get me a 'special deal' and put his...
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J.a-c_e82
J.a-c_e82

*** sounds like that rep just didnt give a ***. Mine aleast offered to wait on hold for a bit so I could give my girl a call. Kinda wondering how you got them to offer it for ...

#943079
Reply to reviews
We were told that Spinnaker would take care of all the cost of transferring the titles of a rival timeshare that we own but we are having to pay $1000 to have it done. They skim over the terms and say "this is all that means" but beware! They are skimming over it for...
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Anonymous
Anonymous

Hmm not defending the rep if he said it didn't cost anything to transfer but seriously even skimming paperwork before you sign it would mean you should see a dollar sign what...

2.0
I liked
  • Resorts
  • Condo we stayed in
I didn't like
  • Misleading echange info
  • Deceitful business practices
#941602
Reply to reviews
They call every day. And they have different phone numbers. Keep blocking them and then another phone number (different from the others) calls. How many different phone numbers do they have. Stop calling please. Tell them to not interested and then they wanna press...
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Anonymous
Anonymous

Why not just ask to be put on the do not call list

#935327
Reply to reviews
We ownat spinnaker during the hurricane they told us to leave or they would calk the sheriff they did not care that no gas was available or a place to say they just wanted us out they care about your money but not your safety they make billions of dollars but we...
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Anonymous
Anonymous

You wanted to stay in the path of a hurricane? Only thing I can see as a plus to that is your car getting banged up and your insurance gets you a new one. What were you thinki...

1.0
#933136
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