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Staying in 724-A Palace View South Spinnaker's , Branson,Mo. - Booked in Oct.

2016, was forced to trade down to a 1 room, 4 occup. from our great Shawnee Pa. Resort in order to visit beautiful Branson, Mo. Was told to call back for upgrades back to a 2 bedroom 6 - 8 occup., that something should come available between then & now 8-26-2017.

Called 3 times & twice by email (nothing to help us). So gave up our great week at Shawnee for disappointing situation at Palaceview South. Our only view here is of other condo's blocking our views & we have NO BALCONY to sit out on to enjoy.

PS- Room is clean & nice but too small & with No Balcony or Views. Dave & Rose Miller

Product or Service Mentioned: Spinnaker Resorts Vacation Package.

Reason of review: Bad quality.

Company wrote 0 private or public responses to the review from Aug 27, 2017.
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Not resolved ! They offered nothing to compensate...

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