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We bought and paid for the Spinnaker Resort at Waterside timeshare 10 years ago. The deceit & lies of the salesmen have destroyed the desire to ever go to Hilton Head again - frankly it sickens us to even think about it.

One big reason we bought was that the salesmen promoted the "Bonus Weeks" program where they told us we could book & then rent out the week to pay for the maintenance fees. This was a Golf Package timeshare. We actually tried to do that & then found out that the Bonus Week program was for owners only & could not be rented out. The salesmen didn't tell us about that condition.

Shortly after the purchase we contacted them steadily for 6 months trying to make sense of the deal & cancel it. We tried to cancel but missed the rescission date due to the foot-dragging of the agents who sold this to us. They avoided calls & letters until the cancellation date had passed. Still we wrote & called to vent our complaints & concerns.

The lies & deceptions by the salesmen are numerous. They exaggerated the benefits of the timeshare, not the least of which is the Bonus Weeks program, or leaving out important information all together.

Reason of review: Bad quality.

Location: Harrisburg, Pennsylvania

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Guest

We have not used the unit we own. We were mislead by the sales team and how they would use our own timeshare to help pay for this new timeshare.

Nothing buy lies. We don't even want to go to Florida because of how badly we were lied to. We would like to have our money back. We had to pay cash for 1/2 of it.

What a sham and talk about age discrimination!. Spinnaker will be well represented in *** Run. We were put up in a shabby hotel down the strip and the sales people and finance people lied their heads off just to get you to sign..

Don't even listen to them on the phone. I would just like to have the money back, that we paid which was 1/2 of the cost.

Guest

You failed to read and understand the contract you signed. Nothing that anyone "tells you" or "says" means anything.

All that matters is contained within the four corners of that contract. If you failed to read and understand what you signed, you can't blame that on huckster salesmen, persistent solicitations, verbal promises, etc.

Guest
reply icon Replying to comment of Guest-1595024

Nothing that anyone "tells you" or "says" means anything? Then why even have a presentation?

Huckster salesmen a valued part of your organization? Verbal promises mean NOTHING?

You chastise the people who believe the salesmen's lies with "You shoulda read the contract. " Just another reason to add Spinnaker Resorts to the "NEVER DO BUSINESS WITH THESE PEOPLE......EVER" List.

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